Car Rental Reviews From Real People

Fantastic service! The staff are beyond professional: friendly and knowledgeable. This is the only place I rent from because of their cheap car rental prices. Don't know how the other guys survive with Globecar as their competitor. Would love to know how to get on their VIP list - still waiting to hear back.

I rented a Subaru 2020 for 3 days. The car was excellent and the service from the team was perfect. They didn't charge me late fees. As a happy customer, I will come back at Globe Car for sure.Thanks!!(P.S. Car was not clean as I expected).

Fast and efficient at the kiosk. I am in/out in 3 minutes flat. They already have my info in their system btw. The first time it took me 15 minutes though...but once you are a repeat, it goes fast.

All was good but it was a bit slowwww. The guys were good and honest.... didn't push anything on me. The prices were the cheapest for car rentals in Montreal that I could find.

Hi there, The biggest complaint is that the car I rented had been heavily smoked in. Being from out of province, I expected all vehicles to be smoke free. Knowing this is not the case here in QC, I will ask for non smoking cars in the future. I was treated well and the car was fine except for the stink. Thanks.

Response from Globe Management!

Dear Jen,

We are sorry for this experience. Thank you for advising us. All our car rentals are smoke-free. It must be the last renter that took the car violated the agreement. We have pulled the car off our fleet for sale. Thank you for advising us.
Date: Thursday, December, 2019

First time using a virtual agent. We were going to hotel in Niagara falls from Toronto's Billy Bishop airport and back. Vehicle never moved 252 kms total miles driven. This company charged me $90.00 for fuel. I had agreed to pay $63.22 at the time of booking and that was plenty in it self. Big surprise they posted another $28.31 to my visa 8 days latter. I am from out of town and thought paying ahead was my best option. I drive a pathfinder and can travel 600 kms on a tank of gas $85.00 I talked to the chat person on the side bar hoping I would not have to write such a review. Wayne

Response from Globe Management!

Dear Wayne,

We are sorry for this experience. The extra charges were for tolls you used on Highway 407. Thank you for your business.
Date: Thursday, November 21, 2019

I recently rented a truck for two weeks from Globe at the Little Italy office in Montreal. The overall experience was very satisfactory in general, and in particular, the spectacular assistance from Dara Y. made this rental really great. Dara was so kind and helpful. He helped with transferring luggage and calling taxis and even remembered my name when I returned. I travel worldwide frequently and have done so for twenty years. This was really the very best automobile rental experience I have ever had. If Globe has people like Dara working in other offices, I am sure that this company is on very good footing. I will definitely rent from Globe again. Thank you to Globe and to Dara.

We had a great service with Global Rent a Car! They were very understanding and efficient. The staff clearly made the whole process and very pleasant experience straight after our arrival in Montreal. (We took a cab from YUL and they refunded the taxi fare, be sure to keep your receipt). I would honestly highly recommend them! We even got to spin the special wheel at the office and had a great discount! 😀 Our "surprise" car is an SUV! We were super excited. So, thank you!

La file d’attente était vraiment longue comme à chaque fois que l’on va au Globe, mais nous comprenons que c’était le début d’une longue fin de semaine. Cedric a été très courtois et efficace, il s’est assuré que nous ayons la voiture le plus rapidement possible tout en gérant très calmement la situation avec le client voisin qui était énervé. Son service fut très apprécié !

Excellent service at unmatched rates. I was looking around for an 8 seater van and luckily found Globe which was $200 cheaper than others. I didn’t have to wait on line, you just speak with computers which seem to be waiting for you. The only difficulty that I had was returning the car. It’s a bit confusing finding the parking garage floor and slot but staff replies emails very quickly. Thanks