Car Rental Reviews From Real People

This is for the first time I have rented a car without meeting an actual agent in person. To my surprise it was swift and smooth in all aspects. Very impressed with the business model to the prices, car selection, cleanliness, Km included, ease of operations and convenience. It was like a atm machine with a screen and a camera, an agent appeared on the screen and we spoke remotely and he explained everything very well. Collected the keys from the drop box with the code and thats it. I will be returning to car today and thats also convenient operation altogether. Representative name was Ramy who was very polite, courteous and knowledgeable. Looking forward to get rentals from here for personal and major mass events in future. All the best and thanks. Aman

The staff here are very friendly and efficient. I recommend them highly for their attentive service. Thank you so much guys, I will be back 🙂

Everything went well, no surprises on the price! I was expecting additional hidden fees actually like all the other car rental companies. The price I paid matched what I reserved.

We rental from downtown Toronto globe car rental pick up point. Was a bit strange using a skype chat kiosk but everything went smooth from start to finish. No hassle or pressure to take out any extras on top of we had already added. Will definitely use again. Don’t listen to the negative reviews it is a good service. Car was practically new and well presented.

We have booked a car for one week in Montreal for our family holidays. We choose the manager's choice car since we have always been satisfied with rented cars before. This time the seller told us that he has no car available except a Mini cooper. This car was completely not adapted to our family holidays and we were surprised to have this car since the manager choice's car is a 5 seats guaranteed car and mini cooper has only 4 seat. The seller didn't want to change the car and cancelled our reservation without our approval before we could find a solution with globecar main office. That was a very rough start for our holidays. We are very disappointed by the customer's service.

Response from Globe Management!

Hi Sandra,

We are sorry for this experience, however, a Manager's choice is a managers choice based on availability. When you are travelling with family, pick the appropriate next time to be sure you get what you need!
Date: Tuesday, August 21, 2018

Great service very friendly staff.

We rented a car for four days. The car was clean and conform to the description. The price is good. However, two bad points: - the agency is a little bit far from the center of Montreal, the subway and the airport - when we took the car we asked twice if it was possible to drive us to the airport, the renter said Yes. When we gave back the car, it was finally not and the persons of the agency told that it was not free and that we should pay an extra. So to avoid this kind of bad surprise, we suggest you to write everything in the initial contract.

Reponse from Globe Car Rental

Bonjour Guillaume,

Thank you for contacting us and for your car rental review. Perhaps you are unaware – but we have 4 car rental branches in the center of the city; feel free to select one of those during your reservation process. We checked the audio recording, and verbatim there is no request by you nor any mention of the agent discussing giving you a lift to the airport.

The Globe Team Date: Tuesday, March 27th, 2018

Fantastic service! The staff are beyond professional: friendly and knowledgeable. This is the only place I rent from because of their fabulous prices and excellent service. Don't know how the other guys survive with Globecar as their competitor. Would love to know how to get on their VIP list so I can take advantage of extra perks.

I've been renting from Globe for over a year now and I've only had great service, amazing price and awesome cars! 🙂

Fast and efficient at the kiosk. I am in/out in 3 minutes flat. They already have my info in their system btw.