8 promises we live by
We are committed to deliver a Wow experience.
We know cars. We also know how to earn your trust. Our promises are enshrined in everything we do. Our continued success is dependent directly on delivering more than what you expected! Our unique value proposition is not just one – but many. We are so sure about our guaranteed low car rental pricing to match anyone of our competition and beat it by an additional 5%. We go further by providing all clients with Free GPS and Free Roadside Assistance. We then include liability coverage with our rates (collision is not included). Furthermore, we are fully transparent in the way we save you money on your rental. See what our many, many satisfied clients have to say and the hundreds that provided us real car rental reviews for Montreal and Toronto.
Our 8 promises to you:
We Believe in Full Disclosure
Nothing is hidden. All options, taxes and total are in plain view! From the minute you land on our car hire website to the moment you drive off in your rental car, everything is thoroughly explained. In designing our website, we spared no effort in making sure that all details are explained and that all options are easy to follow and understand. What you reserve is what you pay!
Safe Travel is Smart Travel
Your safety is our #1 Goal. All our rental vehicles are covered with Road Assistance in Canada and the US at no extra charge.
What’s covered:
- Towing – In case of mechanical breakdown to nearest dealer.
- Lockout Service – Gain entry when car keys are locked inside the automobile
- Jump Start – If your rental vehicle experiences battery failure or you forget the lights on, we’ll provide a jump start.
- Fuel Delivery – If you run out of gas while driving, we’ll deliver 5-10 litres to your location (cost of gas extra).
- Flat Tire Assistance & Replacement – We’ll replace a flat or damaged tire with the spare, or get the vehicle rental towed to the nearest service facility.
- In case of a breakdown, please call the phone number on the back of your auto rental key tag.
Our quality control computer software alerts us on all maintenances:
- Oil change schedules
- Tire inflation & rotation
- Brake verifications
- Safety inspections
- Recalls
Ethical in everything we do
No Bait & Switch Tactics, No hidden unexplained fees.
- No salesmen pushing unnecessary rental insurance coverage when you already have it.
- Thorough explanation of the car hire agreement, options selected and prices.
- Reply and solve every issue and complaint in a precise and fair manner.
- Answer every rental cars query truthfully & professionally.
Clean Cars, no one likes a dirty car
Yes, we commit to taking our time to clean thoroughly and disinfect your next rental car.
- It takes us on average 22 minutes to clean a car inside and out.
- See our car wash quality control sheet that car washers have to fill out before signing off on their work.
- Tire pressure is monitored at each car wash
- Vehicle is shampooed and/or deodorized (if necessary)
Lowest Rate Promise
How we do it? Technology!!
Our unique software automatically searches the web 24/7 and sends interval reporting on all competitor’s auto rental rates and performs upward of 87,000 rate combinations. This data is then populated into our database and our rates are set to beat the competitor’s rate regardless of your car rental duration or class of vehicle. No need to waste time looking for car rental prices online because we at Globe Montreal Rental Cars got you covered.
We guarantee you the lowest Car Rental price in Montreal. Should you reserve a Globe Car Rental in Montreal and find the same vehicle cheaper, we will match our competitor’s price and discount a further 5% (Dec 16-Dec 31 & June 15-Sept 30 excluded).
Car Selection
At Globe, size does matter. That’s why we have various car models to accommodate various mobility needs. Whether you’re in need of a compact automobile to get you across town, a cheap SUV lease to go up north to the country side, a truck or van to move, or an 8 passenger minivan rental for that important sales meeting, we have the vehicle just for you. Our fleet of cars is carefully selected to suit every destination.
Customers Matter
We say it, we mean it. We believe that positive attitude is that little thing that makes a big difference. Every customer at Globe Car deserves to be treated in a courteous and professional manner.
Great customer service is hard to define but we’re sure that you’ll agree with this: it’s something that you feel when you experience it. Our auto rental agents are trained to listen to your needs, provide you with the options, explain the vehicle rental agreement and deliver solutions. We realize that your time is very important hence we strive to deliver the best possible customer service that we can because without customers, we’re just a large parking lot of cars!
We want to hear from you.
Most Recent Improvements Based On Your Feedback:
- Unmanned key dispenser
- Airport Shuttle transparency
- Open on Sundays
- Acceptance of Discover credit card
At Globe, we believe in the Good, Better, Best approach. We don’t let it rest until our good is better, and our better is our best. That’s the approach we apply to everything we do. We value your feedback and want to hear from you. After all, we’re in business because of you – our clients are our experts. Simply fill out our quick feedback form or submit a review and help us know how we did. And one more thing: we at Globe Car Rental consider gratitude to be the best attitude. We thank you for your business!
