{"id":5209,"date":"2018-09-12T13:01:15","date_gmt":"2018-09-12T17:01:15","guid":{"rendered":"https:\/\/www.globecar.com\/job\/service-a-la-clientele-17-hr-12-base-5-moy-commissions\/"},"modified":"2022-05-31T17:01:41","modified_gmt":"2022-05-31T21:01:41","slug":"service-a-la-clientele","status":"publish","type":"job_listing","link":"https:\/\/www.globecar.com\/fr\/emploi\/service-a-la-clientele\/","title":{"rendered":"Service \u00e0 la Client\u00e8le 24$\/h (17$ + 7$ commission &#8211; en moy.)"},"content":{"rendered":"<p>L\u2019Agent au Service \u00e0 la Client\u00e8le est en charge de servir les clients de fa\u00e7on rapide et professionnelle afin de garantir l\u2019efficacit\u00e9 organisationnelle et de satisfaire \u00e0 un haut niveau le client.<\/p>\n<p><strong>1.\u00a0\u00a0 T\u00e2ches li\u00e9es \u00e0 la location de v\u00e9hicules<\/strong><\/p>\n<ul>\n<li>\u00a0R\u00e9pondre au t\u00e9l\u00e9phone pour fournir des informations + recevoir des ordres<\/li>\n<li>\u00a0Communiquer avec le client en anglais quand elle\/il parle anglais. En fran\u00e7ais quand elle\/il parle fran\u00e7ais<\/li>\n<li>\u00a0Accueillir les clients et discuter de ses besoins en location de voiture<\/li>\n<li>\u00a0Aller chercher et d\u00e9poser les clients si requis<\/li>\n<li>\u00a0Livrer les v\u00e9hicules pr\u00eats et propres<\/li>\n<li>\u00a0Ouvrir, fermer les contrats et autres documents<\/li>\n<li>\u00a0Confirmer les r\u00e9servations par un suivi t\u00e9l\u00e9phonique<\/li>\n<li>\u00a0S\u2019assurer que tous les contrats et rapports d\u2019inspection soient complets<\/li>\n<li>\u00a0S\u2019assurer que les livraisons de v\u00e9hicules soient faites de fa\u00e7on professionnelle et rapide<\/li>\n<li>\u00a0Faire les retours de v\u00e9hicules, inspections et Fermeture de contrats<\/li>\n<li>\u00a0Aider les membres de l\u2019\u00e9quipe dans la planification quotidienne<\/li>\n<li>\u00a0Projet de derni\u00e8re minute<\/li>\n<\/ul>\n<p><strong>2.\u00a0\u00a0 <\/strong><strong>T\u00e2ches Administratives<\/strong><\/p>\n<ul>\n<li>Excellente ma\u00eetrise des proc\u00e9dures et politiques de Globe<\/li>\n<li>\u00catre pr\u00eat \u00e0 r\u00e9pondre de temps en temps \u00e0 des quiz surprises et \u00e0 les r\u00e9ussir \u00e0 80%<\/li>\n<li>Example des taches (mais ne se limitent pas \u00e0 \u00e7a):<\/li>\n<\/ul>\n<p class=\"rteindent1\">A) R\u00e9pondre aux questions des clients<\/p>\n<p class=\"rteindent1\">B) Remplir les contrats de location<\/p>\n<p class=\"rteindent1\">C) Remplir les formulaires d\u2019inspection au d\u00e9part et au retour<\/p>\n<ul>\n<li>\u00a0Classer soigneusement les dossiers et suivre les proc\u00e9dures<\/li>\n<li>\u00a0Aider dans les diverses t\u00e2ches administratives si n\u00e9cessaire<\/li>\n<li>\u00a0Reporter par courriel les notes ou probl\u00e8mes importants \u00e0 la personne \/ service appropri\u00e9,<\/li>\n<li>\u00a0R\u00e9pondre aux courriels<\/li>\n<\/ul>\n<p><strong>3.\u00a0 Accomplir toute autre t\u00e2che connexe comme demand\u00e9<\/strong><\/p>\n<p><strong>4.\u00a0 Bilingue<\/strong><\/p>\n<p><strong>5.\u00a0 D\u00e9tenteur d\u2019un permis de conduire Canadien<\/strong><\/p>\n","protected":false},"author":1,"featured_media":2764,"template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_promoted":"","_job_location":"Montr\u00e9al, QC","_application":"careers@globecar.ca","_company_name":"Globe Location d'Autos & Camions","_company_website":"https:\/\/www.globecar.com","_company_tagline":"","_company_twitter":"@GlobeCar","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[6008,6006],"job_listing_tag":[],"class_list":{"0":"post-5209","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","6":"entry","8":"job-type-temps-partiel","9":"job-type-temps-plein"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service \u00e0 la Client\u00e8le | Globe Location d&#039;Autos<\/title>\n<meta name=\"description\" content=\"Globe est \u00e0 la recherche d&#039;Agents au Service \u00e0 la Client\u00e8le bas\u00e9 \u00e0 Montr\u00e9al, QC. 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