{"id":13491,"date":"2024-03-19T14:03:12","date_gmt":"2024-03-19T18:03:12","guid":{"rendered":"https:\/\/www.globecar.com\/job\/atencion-al-cliente\/"},"modified":"2024-03-19T14:03:13","modified_gmt":"2024-03-19T18:03:13","slug":"atencion-al-cliente","status":"publish","type":"job_listing","link":"https:\/\/www.globecar.com\/es\/job\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente 24 $\/h (17 $ + 7 $ de comisi\u00f3n &#8211; en promedio)"},"content":{"rendered":"<p>El Agente de Atenci\u00f3n al Cliente es responsable de atender a los clientes de forma r\u00e1pida y profesional para garantizar la eficacia de la organizaci\u00f3n y un alto nivel de satisfacci\u00f3n de los clientes.<\/p>\n<p><strong>1. Obligaciones de alquiler<\/strong><\/p>\n<ul>\n<li>  Responder al tel\u00e9fono para proporcionar informaci\u00f3n y recibir pedidos<\/li>\n<li>  Hablar con el cliente en ingl\u00e9s cuando habla ingl\u00e9s\/ingl\u00e9s, franc\u00e9s\/franc\u00e9s<\/li>\n<li>  Saludar a los clientes y hablar sobre sus necesidades de alquiler de coches<\/li>\n<li>  Recoger y dejar a los clientes cuando sea necesario<\/li>\n<li>  Entregar veh\u00edculos listos y limpios<\/li>\n<li>  Abrir, cerrar contratos y otra Documentaci\u00f3n.<\/li>\n<li>  Confirmar las reservas mediante una llamada telef\u00f3nica de seguimiento<\/li>\n<li>  Aseg\u00farese de que todos los contratos e informes de estado est\u00e9n completos, vuelva a enjuagar el exterior si es necesario.<\/li>\n<li>  Garantizar que la entrega se realiza de forma profesional y eficiente<\/li>\n<li>  Recibir los veh\u00edculos devueltos, inspeccionarlos y cerrar el contrato<\/li>\n<li>  Ayudar a los miembros del equipo en la planificaci\u00f3n diaria<\/li>\n<li>  Proyectos ad hoc (preparaci\u00f3n y\/o lavado de coches)<\/li>\n<\/ul>\n<p><strong>2. 2. Funciones administrativas<\/strong><\/p>\n<ul>\n<li>  Pleno dominio de las pol\u00edticas y procedimientos de Globe.<\/li>\n<li>  Estar preparado para los ex\u00e1menes de vez en cuando sin previo aviso y aprobarlos con un 80%.<\/li>\n<li>  Algunas de las funciones son (entre otras):<\/li>\n<\/ul>\n<p class=\"rteindent1\">A) responder a las preguntas de los clientes<\/p>\n<p class=\"rteindent1\">B) cumplimentar el contrato de alquiler<\/p>\n<p class=\"rteindent1\">C) hacer un informe sobre las condiciones a la salida y a la vuelta<\/p>\n<ul>\n<li>  Archivar correctamente y seguir los procedimientos de oficina<\/li>\n<li>  Ayudar en diversas tareas administrativas seg\u00fan sea necesario<\/li>\n<li>  Env\u00ede por correo electr\u00f3nico avisos y asuntos importantes a la persona o departamento adecuados,<\/li>\n<li>  Responder a los correos electr\u00f3nicos<\/li>\n<\/ul>\n<p><strong>3. Desempe\u00f1ar otras tareas afines seg\u00fan sea necesario<\/strong><\/p>\n<p><strong>4. Debe ser biling\u00fce<\/strong><\/p>\n<p><strong>5. Poseer un permiso de conducir canadiense v\u00e1lido<\/strong><\/p>\n","protected":false},"author":1,"featured_media":8947,"template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"_promoted":"","_job_location":"Montreal, QC","_application":"careers@globecar.ca","_company_name":"Globe Alquiler de coches y camiones","_company_website":"https:\/\/www.globecar.com","_company_tagline":"","_company_twitter":"@GlobeCar","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[7474,7475],"job_listing_tag":[],"class_list":{"0":"post-13491","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","6":"entry","8":"job-type-a-tiempo-completo","9":"job-type-a-tiempo-parcial"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Atenci\u00f3n al cliente 24 $\/h (17 $ + 7 $ de comisi\u00f3n - en promedio) | Alquiler de coches y camiones Globe en Montreal<\/title>\n<meta name=\"description\" content=\"Globe busca agente de Atenci\u00f3n al Cliente con base en Montreal, QC. 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