{"id":449,"date":"2017-08-04T13:55:17","date_gmt":"2017-08-04T17:55:17","guid":{"rendered":"https:\/\/www.globecar.com\/?page_id=449\/"},"modified":"2025-01-29T00:40:37","modified_gmt":"2025-01-29T05:40:37","slug":"8-promises-we-live-by","status":"publish","type":"page","link":"https:\/\/www.globecar.com\/en\/about\/8-promises-we-live-by\/","title":{"rendered":"8 Promises we live by"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row is_header=&#8221;true&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h1>8 promises we live by<\/h1>\n<h2>We are committed to deliver a Wow experience.<\/h2>\n<p>We know cars. We also know how to earn your trust. Our promises are enshrined in everything we do. Our continued success is dependent directly on delivering more than what you expected! Our unique value proposition is not just one &#8211; but many. We are so sure about our <a href=\"https:\/\/www.globecar.com\/en\/about\/price-match-guarantee\/\">guaranteed low car rental pricing<\/a> to match anyone of our competition and beat it by an additional 5%. We go further by providing all clients with <a href=\"https:\/\/www.globecar.com\/en\/additional-services\/free-gps\/\">Free GPS<\/a> and <a href=\"https:\/\/www.globecar.com\/en\/additional-services\/free-roadside-assistance\/\">Free Roadside Assistance<\/a>. We then include <a href=\"https:\/\/www.globecar.com\/en\/car-rental-coverage\/liability\/\">liability coverage<\/a> with our rates (collision is not included). Furthermore, we are fully transparent in the way we <a href=\"https:\/\/www.globecar.com\/en\/about\/we-save-you-money\/\">save you money on your rental<\/a>. See what our many, <a href=\"https:\/\/www.globecar.com\/en\/about\/testimonials\/\">many satisfied clients<\/a> have to say and the hundreds that provided us <a href=\"https:\/\/www.globecar.com\/en\/about\/reviews\/\">real car rental reviews for Montreal.<\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;631&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_wp_custommenu nav_menu=&#8221;1929&#8243;][\/vc_column][\/vc_row][vc_section is_container=&#8221;true&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Our 8 promises to you:<\/h2>\n<hr \/>\n<p>[\/vc_column_text][vc_toggle title=&#8221;We Believe in Full Disclosure&#8221;]<strong>Nothing is hidden. All options, taxes and total are in plain view!<\/strong> From the minute you land on our car hire website to the moment you drive off in your rental car, everything is thoroughly explained. In designing our website, we spared no effort in making sure that all details are explained and that all options are easy to follow and understand. What you reserve is what you pay![\/vc_toggle][vc_toggle title=&#8221;Safe Travel is Smart Travel&#8221;]<strong>Your safety is our\u00a0#1 Goal. <\/strong>All our rental vehicles are covered with Road Assistance in Canada and the US at no extra charge.<\/p>\n<p><strong>What\u2019s covered:<\/strong><\/p>\n<ul>\n<li>Towing &#8211; In case of mechanical breakdown to nearest dealer.<\/li>\n<li>Lockout Service &#8211; Gain entry when car keys are locked inside the automobile<\/li>\n<li>Jump Start &#8211; If your rental vehicle experiences battery failure or you forget the lights on, we&#8217;ll provide a jump start.<\/li>\n<li>Fuel Delivery &#8211; If you run out of gas while driving, we&#8217;ll deliver 5-10 litres to your location (cost of gas extra).<\/li>\n<li>Flat Tire Assistance &amp; Replacement &#8211; We&#8217;ll replace a flat or damaged tire with the spare, or get the vehicle rental towed to the nearest service facility.<\/li>\n<li>In case of a breakdown, please call the phone number\u00a0on the back of your auto rental key tag.<\/li>\n<\/ul>\n<p><strong>Our quality control computer\u00a0software alerts us on all maintenances:<\/strong><\/p>\n<ul>\n<li>Oil change schedules<\/li>\n<li>Tire inflation &amp; rotation<\/li>\n<li>Brake verifications<\/li>\n<li>Safety inspections<\/li>\n<li>Recalls<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Ethical in everything we do&#8221;]<strong>No Bait &amp; Switch Tactics, No hidden unexplained fees.<\/strong><\/p>\n<ul>\n<li>\u00a0No salesmen pushing unnecessary rental insurance coverage when you already have it.<\/li>\n<li>\u00a0Thorough explanation of the car hire agreement, options selected and prices.<\/li>\n<li>\u00a0Reply and solve every issue and complaint in a precise and fair manner.<\/li>\n<li>\u00a0Answer every rental cars query truthfully &amp; professionally.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Clean Cars, no one likes a dirty car&#8221;]<strong>Yes, we commit to\u00a0taking our time to clean thoroughly and disinfect\u00a0your next rental car.<\/strong><\/p>\n<ul>\n<li>\u00a0It takes us on average 22 minutes to clean a car inside and out.<\/li>\n<li>\u00a0See our car wash\u00a0quality control sheet\u00a0that car washers have to fill out before signing off on their work.<\/li>\n<li>\u00a0Tire pressure is monitored at each car wash<\/li>\n<li>\u00a0Vehicle is shampooed and\/or deodorized (if necessary)<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Lowest Rate Promise&#8221;]<strong>How we do it?\u00a0 Technology!!<br \/>\n<\/strong>Our unique software automatically searches the web 24\/7 and sends interval reporting on all competitor\u2019s auto rental rates and performs upward of 87,000 rate combinations. This data is then\u00a0populated into our database and our rates are set to beat the competitor&#8217;s rate regardless of your car rental duration or class of vehicle.\u00a0 No need to waste time looking for car rental prices online because we at Globe Montreal Rental Cars got you covered.<\/p>\n<p style=\"text-align: left;\">We guarantee you the lowest Car Rental\u00a0price in Montreal. Should you reserve a Globe Car Rental in Montreal and find the same vehicle cheaper, we will match our competitor&#8217;s price and discount a further 5% (Dec 16-Dec 31 &amp; June 15-Sept 30 excluded).[\/vc_toggle][vc_toggle title=&#8221;Car Selection&#8221;]<strong>At Globe, size does matter.\u00a0<\/strong>That\u2019s why we have <a href=\"https:\/\/www.globecar.com\/en\/vehicles\/\">various car models<\/a> to accommodate various mobility needs. Whether you\u2019re in need of a <a href=\"https:\/\/www.globecar.com\/en\/vehicles\/compact\/\">compact automobile<\/a> to get you across town, a cheap <a href=\"https:\/\/www.globecar.com\/en\/our-vehicles\/suv\/\">SUV<\/a> lease to go up north to the country\u00a0side, a <a href=\"https:\/\/www.globecar.com\/en\/our-vehicles\/trucks\/\">truck<\/a> or <a href=\"https:\/\/www.globecar.com\/en\/our-vehicles\/cargo-vans\/\">van<\/a> to move, or an <a href=\"https:\/\/www.globecar.com\/en\/vehicles\/minivan-8-passengers\/\">8 passenger minivan rental<\/a> for that important sales meeting, we have the vehicle just\u00a0for you. Our fleet of cars is carefully selected to suit every destination.[\/vc_toggle][vc_toggle title=&#8221;Customers Matter&#8221;]<strong>We say it, we mean it.<\/strong> We believe that positive attitude is\u00a0that little thing that makes a big difference. Every customer at Globe Car deserves to be treated in a courteous and professional manner.<\/p>\n<p class=\"rtejustify\">Great customer service is hard to define but we\u2019re sure that you\u2019ll agree with this: it&#8217;s something that you feel when you\u00a0experience\u00a0it. Our auto rental agents are trained to listen to your needs, provide you with the options, explain the vehicle rental agreement and deliver solutions. We realize that your time is very important hence we strive to deliver the best possible customer service that we can because without customers, we\u2019re just a large parking lot of cars!<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;We want to hear from you.&#8221;]<strong>Most Recent Improvements Based On Your Feedback:<\/strong><\/p>\n<ol>\n<li>Unmanned key dispenser<\/li>\n<li><a href=\"https:\/\/www.globecar.com\/en\/about\/free-shuttle\/\">Airport Shuttle<\/a> transparency<\/li>\n<li>Open on Sundays<\/li>\n<li>Acceptance of Discover credit card<\/li>\n<\/ol>\n<p>At Globe, we believe in the Good, Better, Best approach.\u00a0 We don\u2019t let it rest until our good is better, and our better is our best. That\u2019s the approach we apply to everything we do.\u00a0 We\u00a0value your feedback and want to hear from you. After all, we\u2019re in business because of you \u2013 our clients are our experts.\u00a0 Simply fill out our\u00a0<a class=\"colorbox-load initColorboxLoad-processed cboxElement\" href=\"https:\/\/www.globecar.com\/en\/customer-satisfaction-survey\/\"><u>quick feedback form<\/u><\/a>\u00a0or\u00a0<a href=\"https:\/\/www.globecar.com\/en\/about\/reviews\/write\/\"><u>submit a review<\/u><\/a>\u00a0and help us know\u00a0how we did.\u00a0\u00a0 And one more thing: we at Globe Car Rental consider gratitude to be the best attitude.\u00a0 We thank you for your business![\/vc_toggle][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row full_width=&#8221;stretch_row&#8221;][vc_column]\n\t\t<div class=\"simple-banner \">\n\t\t\t<img decoding=\"async\" width=\"1574\" height=\"390\" src=\"https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner.jpg\" class=\"attachment-full size-full\" alt=\"question_banner\" srcset=\"https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner.jpg 1574w, https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner-150x37.jpg 150w, https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner-300x74.jpg 300w, https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner-768x190.jpg 768w, https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner-1024x254.jpg 1024w, https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner-300x74@2x.jpg 600w, https:\/\/www.globecar.com\/wp-content\/uploads\/2017\/08\/question_banner-768x190@2x.jpg 1536w\" sizes=\"(max-width: 1574px) 100vw, 1574px\" \/>\n\t\t\t<div class=\"wrap\"><div class=\"mini-wrap\"><h3>Have a question?<\/h3><\/div><a class=\"button onDark full large\" href=\"https:\/\/faq.globecar.com\/\">Find easy answers<\/a>\t<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row is_header=&#8221;true&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] 8 promises we live by We are committed to deliver a Wow experience. We know cars. We also know how to earn your trust. Our promises are enshrined in everything we do. Our continued success is dependent directly on delivering more than what you expected! Our unique value proposition is not just [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":451,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":{"0":"post-449","1":"page","2":"type-page","3":"status-publish","5":"entry","6":"has-post-thumbnail"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>8 Promises we live by | Globe Car &amp; Truck Rentals in Montreal<\/title>\n<meta name=\"description\" content=\"Globe strongly believes in full disclosure, honesty &amp; transparency. 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