Right off the top, we don't overbook! (see Seinfeld video below)
Your rental car will be there as per your confirmed reservation. What does that mean?
According to industry average, 20% of car rental reservations end up in no shows. As a result, other car rental agencies accept 20 to 30% more reservations over their respective capacity in order to offset this shortfall in their fleet utilization. Wait, what if they all show up?
We at Globe in Montreal, do it differently. During peak times, we contact clients to re-confirm each customer's car rental reservation and give them a friendly reminder. We guarantee that our customers will receive the car hire upon arrival at our offices. No hassles or disappointments. We don't want our customers to experience what Jerry Seinfeld experienced.
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