Globe FAQs. Reserve your car

 

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Reserve Your Car

Car Pick Up and Return

Our airport location offers the “Attend-late-arrival” service on request. To take advantage of this service it is advised to contact the pickup location directly.  We will do our best to accommodate you.

No, due to insurance regulations and credit card requirements you need to come to our agency to sign all the required documentation.

If you are renting from the airport and you have supplied us with your flight number we will be informed of all delayed flights and will wait for you for up to 30 minutes after our closing time. If you are over a half hour late your reservation will be deferred to the next day which may result in a rate change.  We ask you to contact our agency if you are going to be late.

Kindly call us at 1 866-50-GLOBE after you have cleared customs and retrieved your luggage. Please note the exact meeting point and further instructions. The shuttle will be on route to pick you up.

Unfortunately, this is a mandatory standard worldwide fee for all rentals originating from the airport.

Yes, we advise you to double-check the inspection report with the rental agent and note any discrepancies or damages.

No, for primary (principle) driver we require to see the physical driver’s license upon pick up of the vehicle.

Yes, at participating branches.  A prepaid tank of gas is a great option to save money and time.  Our gas rates are checked daily and set cheaper than current rate at the local gas stations. 

No, you only need to bring a photocopy of his/her driver's license.

No, the credit card of the primary driver must be physically present at time pick up.

If you are eligible for a refund it will be done by the administration within 7 business days.

Globe Car Rental offers a grace period of 1 hour. The 2nd hour will be charged on a rate depending on the class of the rented vehicle. If you are more than 2 hours late you will be charged an extra day.

Once you provide the car keys to the Globe Car Rental agent, he/she will document the mileage, fuel level and do a visual inspection of the vehicle. If there is no damage the agent will close your contract.

Yes, all our agencies offer afterhours drop off service. When returning a vehicle after business hours, kindly:

  • - Park the vehicle in the designated parking area
  • - Lock all doors of vehicle & Leave parking ticket on the dashboard
  • - Put the GPS and/or Cell phone kit in the glove-box
  • - Drop the keys in our afterhours drop box
  • - Please note that you will be responsible for the vehicle until it is checked-in the follow business day.

Yes, unless you have purchased prepaid fuel, you must return the vehicle at the same guage level that it was when you took possession of it. Otherwise, standard gas charges will apply.

No, you do not have to clean the vehicle, however if you camped in the vehicle for 1 month, Yescool!

Note: To respect other clients who are allergic to dog/cat hair, please to cover the seats and floor if you are transporting pets. Excessive hair will need to be shampooed and removed at a cost of $150.00 per incident.

Yes, you may return the vehicle at another location, however fees may apply.

Yes, as long as that person is included in the rental agreement as an additional driver.

Not to worry, your rental agent will be happy to walk you through the process. The procedures will vary depending on the coverage you selected.

If you get a ticket you will have 30 days to pay it; we recommend that you pay it within this time. Otherwise, it will be sent to us and your credit card will be charged for the amount of the ticket plus administrative fees. Similarly, if you take a toll road you are responsible to pay the toll plus adminstrative fees.

No, you must return the vehicle to the same location where you picked it up.

If you believe you have forgotten something in your rented car, call the branch where the vehicle was returned immediately, we will do our best to help you retrieve it. However, we are not responsible for any belongings lost or stolen on our premises or in one of our vehicles.