Full-Time 40 hrs/week
Salary: $38,000 - $42,00/Year (plus benefits and perks)
The receptionist represents the public face of a business. She is often the first person a customer sees or the first voice he hears over the phone.
Whether over the phone or in person, the receptionist's attitude comes through loud and clear. It's been said that callers can tell when a person is smiling over the phone, and they can surely tell when she is not.
An organized receptionist makes everyone's job easier. She knows where to find the documents, files and phone numbers her boss, co-workers and customers need. A receptionist must also be able to work independently, keep herself on track and accomplish her tasks without direct supervision.
Office technology is constantly changing, and receptionists must be able to operate a variety of equipment and systems. Phone systems usually have more than one line and multiple functions. Computer skills are a must, particularly word processing and email.
When the phone goes unanswered during normal business hours, or a line of impatient customers waits in front of the empty reception desk, it reflects poorly on the business. A receptionist is counted on to be at the desk on time in the morning, be prompt returning from lunch, answer correspondence quickly and give accurate, reliable information about the company to all inquiries.
Good Listening Skills
Taking the time to listen is essential to the receptionist's role. Good receptionists listen closely as clients are talking so they can be efficient in solving their problems or answering their questions
Perfectly Bilingual – written & spoken. (You will be required to take linguistic proficiency test)
Excellent telephone manner
3 years minimum experience in an office environment required
High School Diploma or equivalent required (Post-Secondary Education is an asset)
Proven ability to take initiative in solving problems independently
Excellent organizational and time management skills with the ability to follow-up independently
Ability to respond as a team player in a multi-tasking environment
Must possess aptitude for technical, detail-oriented work
Superior software and typing skills (Word, PowerPoint, Excel, Outlook, etc.)
Exceptional customer service
Ability to work under pressure