# Why Globe? - Link: https://www.globecar.com/en/about/why-globe/ - Published: 2017-08-10T12:56:45-04:00 - Author: karim.aziz@globecar.ca # Car Rental Re-invented! ## Scratch, rewind, innovate, repeat! Globe is the first car rental company in Canada to equip its entire fleet with a [Free GPS](https://www.globecar.com/en/additional-services/free-gps/) and [Free Roadside Assistance](https://www.globecar.com/en/additional-services/free-roadside-assistance/)( a total value of $27.90/day). With innovation at the cornerstone of every major decision, [clients rave](https://www.globecar.com/en/about/reviews/) about how easy and transparent it is to book online. Globe continues to roll out its unique and easy [car rental Kiosks](https://www.globecar.com/en/about/kiosk/) across Canada. ![why_globe](https://www.globecar.com/wp-content/uploads/2017/08/why_globe.jpg " why_globe") * [Why Globe?](https://www.globecar.com/en/about/why-globe/) * [We save you money](https://www.globecar.com/en/about/we-save-you-money/) * [8 promises we live by](https://www.globecar.com/en/about/8-promises-we-live-by/) * [Customer Satisfaction Ranking](https://www.globecar.com/en/about/customer-satisfaction/) * [Kiosk](https://www.globecar.com/en/?page_id=606) * [Globe goes Green!](https://www.globecar.com/en/about/globe-goes-green/) ## Why We’re Better? **No worries, your reserved rental car will be there.** According to industry average, 20% of all car rental reservations end up in no shows (this is when people booking and not cancelling when their plans change). As a result, other car rental agencies accept 20 to 30% more reservations over their respective capacity in order to offset this shortfall in their fleet utilization. Wait, what if they all show up? And, often they do. We don’t have a crystal ball, and we are not into ruining people’s travel plans – because it sucks! We often rescue many customers who booked a car rental elsewhere and not gotten one. We are not just about numbers, but about people. --- ### We at Globe Auto Rental⏎ in Montreal, do it differently. We do things differently. During peak times, we contact clients to re-confirm each customer’s [car rental reservation](https://www.globecar.com/en) and give them a friendly reminder. We guarantee that our customers will receive the car hire upon arrival at our offices. No hassles or disappointments. ## Why Rent a Car From Us? Globe Car Rental is a results driven company with utmost focus on professional service by our highly trained staff.  In our local market of Montreal, we are a recognized car rental brand operating both in-city and strategic [off-airport locations](https://www.globecar.com/en/location/canada/quebec/montreal/yul-airport/). Staying committed to its employees and its relentless pursuit of superior customer engagement, Globe’s customer loyalty and retention values continues to grow. We look forward to opening more [car rental branches near you](https://www.globecar.com/en/locations/). Stay tuned by [subscribing to our newsletter](https://www.globecar.com/en/newsletter/). ![Free GPS](https://www.globecar.com/wp-content/uploads/2017/08/why-globe_free-gps. png) ### Free GPS ### Free GPS Nothing beats a hands-free GPS. Let us make your life easier – A free GPS with each car rental, you will never be lost again (Value: $12.95/day). Available at most rental car locations in Montreal. [More](https://www.globecar.com/en/additional-services/free-gps/) ![why-globe_roadside-assistance](https://www.globecar.com/wp-content/uploads/2017/ 08/why-globe_roadside-assistance.png) ### Free Roadside Assistance ### Free Roadside Assistance What if? Yes, all our cars are on average less than 6 months old. But just in case you need gas or locked yourself out, help is on the way – at no charge! (Value: $12.95/day). [More](https://www.globecar.com/en/additional-services/free-roadside-assistance/) ![why-globe_free-insurance](https://www.globecar.com/wp-content/uploads/2017/08/ why-globe_free-insurance.png) ### Free $5M Liability Insurance ### Free $5M Liability Insurance [Liability coverage](https://www.globecar.com/en/car-rental-coverage/liability/) is protection for damage to property or 3rd party – Free with all our rental cars( Value: $9.95/day). Collision coverage is not included. Please visit our comprehensive [coverage page](https://www.globecar.com/en/car-rental-coverage/) to learn more. [More](https://www.globecar.com/en/car-rental-coverage/liability/) ![why-globe_nosmoke](https://www.globecar.com/wp-content/uploads/2017/08/why-globe_nosmoke. png) ### Smoke-Free Vehicles ### Smoke-Free Vehicles All our Montreal car rental vehicles are smoke-free. We expect all drivers and passengers to respect future clients who don’t smoke and are allergic. Penalties up to $250 for violators are levied. [More](https://www.globecar.com/en/about/smoke-free-vehicles/) ![why-globe_late-return](https://www.globecar.com/wp-content/uploads/2017/08/why- globe_late-return.png) ### 1h Late Return Grace Period (2 for VIP members) ### 1h Late Return Grace Period (2 for VIP members) Late? Traffic? It happens, not to worry. We will waive the 1st hour (2 hours for [VIP](https://www.globecar.com/en/vip/) members). We charge pro-rata for the 2nd and 3rd hour. Past the 3rd hour a full day rental rental applies. [More](https://www.globecar.com/en/about/late-return-grace-period/) ![why-globe_new-cars](https://www.globecar.com/wp-content/uploads/2017/08/why-globe_new- cars.png) ### Brand New Shiny Cars ### Brand New Shiny Cars Our entire fleet is new – always. The average age of cars fluctuates but normally under 6 months old! Your safety and comfort is our priority. With us, you get a car with peace of mind – always! [More](https://www.globecar.com/en/vehicles) ![why-globe_price-match](https://www.globecar.com/wp-content/uploads/2017/08/why- globe_price-match.png) ### Price Match Guarantee ### Price Match Guarantee Not only do we [save you money](https://www.globecar.com/en/about/we-save-you-money/) with our inclusive rates, we are so sure about our pricing that we guarantee the lowest price car rental. Remember to compare apples to apples. We will match any price and take another 5% off! Certain conditions apply. [More](https://www.globecar.com/en/about/price-match-guarantee) ![Extended business hours](https://www.globecar.com/wp-content/uploads/2017/08/why- globe_extended-hours.png) ### Extended Hours: 7h30 - 19h00 ### Extended Hours: 7h30 - 19h00 There is no other car rental agency anywhere in the city that opens past 18h00. Globe is open till 19h00 – from Monday to Friday and till 13h00 Saturday and Sunday! And this across all branches in Montreal. [More](https://www.globecar.com/en/about/extended-business-hours) ![86.1%](https://www.globecar.com/wp-content/uploads/2017/08/861.png) ### Best Customer Service ### Best Customer Service We need you! And we will do everything possible to satisfy our loyal clients. Our car rental survey results are consistently improving from comments and suggestions because we act on all of them. [More](https://www.globecar.com/en/about/customer-satisfaction) ![why-globe_convenient-locations](https://www.globecar.com/wp-content/uploads/2017/ 08/why-globe_convenient-locations.png) ### Convenient Locations ### Convenient Locations All our locations are strategically located to be close to our clients and to public transportation. Nothing was spared to make sure our branches are clean and inviting. If you need our shuttle to pick you up, call us. [More](https://www.globecar.com/en/locations/) ![why-globe_kiosk](https://www.globecar.com/wp-content/uploads/2017/08/why-globe_kiosk. png) ### Kiosk Rental ### Kiosk Rental Globe is the first car rental company in Canada to bring you the kiosk rental solution into your neighborhood. Get all the service you need from our live-agents who are standing by LIVE to assist you via video feed. [More](https://www.globecar.com/en/about/kiosk) ![why-globe_coverage-explained](https://www.globecar.com/wp-content/uploads/2017/ 08/why-globe_coverage-explained.png) ### Coverage Explained ### Coverage Explained Transparency and [full disclosure](https://www.globecar.com/en/about/8-promises-we-live-by/) is a promise we keep. We devoted a comprehensive section focused on explaining all the coverage options available and to answer all FAQs about this challenging topic. [More](https://www.globecar.com/en/car-rental-coverage) ### Our Vision To be the #1 consumer’s choice car rental provider in Canada and beyond. ### Our Mission We are determined to transform how people move, provide innovative solutions and wow every customer. ### Our Core Values 1. Wow consumers. Deliver the unexpected! 2. Push & embrace change, never accept the status quo 3. Do More with much Less 4. We Grow or We Die 5. Be Cool, Be Hip & Have Fun 6. Think out of the Box, be creative 7. Honesty – communicate transparently with clients & team 8. We are family, share the Love 9. Determination + Passion = Success 10. Keep it Simple! ![question_banner](https://www.globecar.com/wp-content/uploads/2017/08/question_banner. jpg) ### Have a question? [Find easy answers](https://faq.globecar.com/en)