Car Rental Reviews From Real People

I feel happy because It's was very good. I'm happy about that.So i hope more advantage in the future.

I have been renting from Globe for the past 5 years during my Holidays. Normally the car is rented for an entire month. Their service is quick, professional and very polite Staff. Last time they gave me a brand new car (had only 75 KM) in replacement for my car that was due for repair etc. and asked me to keep it for the remaining rental period..... By the way, the new car was more expensive!! Just rented/booked a car for my upcoming Holidays due in April. Am worried free........They only require my AMEX card number which is quite normal..... Thank you Globe// Sam J.Mardelli

Rent the Murano, its the best car ever.

Your service has gone down. I had to wait 20 minutes to pick up the car.

Thanks for the upgrade. The car smelled a bit though.

Hello: I have been renting from you since 2 years and must say that you guys are the best. I tried your competitor (because you were sold out) and they screwed me when I went to pick up the car, it wasn't there. Never again. BTW, your prices have gone up a little since last year.

Many comments about GPS not being updated. Why don't you invest and update your GPS maps so people don't get lost!!! Otherwise Ok.

Globe Team Response:

Dear Peter:

Thank you for your feedback and your support. All our GPS units come with lifetime Maps which we update regularly. However, we find that most people who get lost choose the correct street but wrong district. For example there are many duplicates (1st Avenue for example show 6 possibilities!) in Montreal. Lastly we cannot be held responsible for inaccuracies of satellite data and software which we have no control over.

Thank you,

Globe Customer Support Team
Date: Friday, September 4, 2015

A+++++++ (update your GPS maps pls I GOT SERIOUSLY LOST).

Bad service, moody people, they call you 3 times to confirm reservation…took forever to get the car (waited 1 hr!!)

Globe Team Response:
Dear Adam:

Thank you for contacting us. We investigated your remarks to learn that you did not show up at the agreed time of 8:00AM but at 10:30AM instead. As a result, you waited longer as we had to find a solution for you as explained by the manager on duty. Kindly contact us to discuss further, the phone number on file is no longer in service.

Globe Customer Support Team
Date: Monday, June 15, 2015