Car Rental Reviews From Real People
4.37 out of 5
Based on 665 ratings. 132 user reviews.

User Reviews:
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Reviewed by Majed C. on 01/03/2020
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

All was good but it was a bit slowwww. The guys were good and honest.... didn't push anything on me. The prices were the cheapest for car rentals in Montreal that I could find.
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Reviewed by Jen G. on 12/19/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

Hi there, The biggest complaint is that the car I rented had been heavily smoked in. Being from out of province, I expected all vehicles to be smoke free. Knowing this is not the case here in QC, I will ask for non smoking cars in the future. I was treated well and the car was fine except for the stink. Thanks.
Response from Globe Management!
Dear Jen,
We are sorry for this experience. Thank you for advising us. All our car rentals are smoke-free. It must be the last renter that took the car violated the agreement. We have pulled the car off our fleet for sale. Thank you for advising us.
Date: Thursday, December, 2019
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Reviewed by Wayne S. on 11/07/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

First time using a virtual agent. We were going to hotel in Niagara falls from Toronto's Billy Bishop airport and back. Vehicle never moved 252 kms total miles driven. This company charged me $90.00 for fuel. I had agreed to pay $63.22 at the time of booking and that was plenty in it self. Big surprise they posted another $28.31 to my visa 8 days latter. I am from out of town and thought paying ahead was my best option. I drive a pathfinder and can travel 600 kms on a tank of gas $85.00 I talked to the chat person on the side bar hoping I would not have to write such a review. Wayne
Response from Globe Management!
Dear Wayne,
We are sorry for this experience. The extra charges were for tolls you used on Highway 407. Thank you for your business.
Date: Thursday, November 21, 2019
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Reviewed by Michael S. on 09/08/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

I recently rented a truck for two weeks from Globe at the Little Italy office in Montreal. The overall experience was very satisfactory in general, and in particular, the spectacular assistance from Dara Y. made this rental really great. Dara was so kind and helpful. He helped with transferring luggage and calling taxis and even remembered my name when I returned. I travel worldwide frequently and have done so for twenty years. This was really the very best automobile rental experience I have ever had. If Globe has people like Dara working in other offices, I am sure that this company is on very good footing. I will definitely rent from Globe again. Thank you to Globe and to Dara.
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Reviewed by Laura on 09/04/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

We had a great service with Global Rent a Car! They were very understanding and efficient. The staff clearly made the whole process and very pleasant experience straight after our arrival in Montreal. (We took a cab from YUL and they refunded the taxi fare, be sure to keep your receipt). I would honestly highly recommend them! We even got to spin the special wheel at the office and had a great discount! 😀 Our "surprise" car is an SUV! We were super excited.
So, thank you!
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Reviewed by Karine J. on 09/03/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

La file d’attente était vraiment longue comme à chaque fois que l’on va au Globe, mais nous comprenons que c’était le début d’une longue fin de semaine. Cedric a été très courtois et efficace, il s’est assuré que nous ayons la voiture le plus rapidement possible tout en gérant très calmement la situation avec le client voisin qui était énervé. Son service fut très apprécié !
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Reviewed by Shimon B. on 08/22/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

Excellent service at unmatched rates. I was looking around for an 8 seater van and luckily found Globe which was $200 cheaper than others. I didn’t have to wait on line, you just speak with computers which seem to be waiting for you. The only difficulty that I had was returning the car. It’s a bit confusing finding the parking garage floor and slot but staff replies emails very quickly.
Thanks
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Reviewed by Sinhylim S. on 07/18/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

On vient de louer une auto chez globe car et on a eu quelques complications avec notre réservation mais Alain Aazan a été exceptionnel. Il a été super professionnelle et s’est vraiment donné son 100% to make it right pour nous. Notre expérience s’est mal commencée à globe auto mais grâce à Alain, il a réussi i’a rendre un peu plus agréable. Si jamais vous allez louer une auto à little Italy, demandez pour lui!
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Reviewed by Kayla Verrinder on 07/10/2019
Would you recommend Globe?

Value for Money

Vehicle Selection & Cleanliness

Speed of Service

Staff Knowledge & Courteousness

I had an amazing experience with Globe Car Rental, the rental process was so simple, and convenient. I was able to quickly speak to an agent, and get the keys to the car, with no hidden fees. The agent told me the cost of the car at front, so I had no surprises when I returned it. The car I rented was was beautiful, clean and was not overly priced. The staff are professional and respectful, and the whole process was just very easy. I would highly recommend this rental car company!
