Car Rental Reviews From Real People
4.37 out of 5
Based on 665 ratings. 132 user reviews.
User Reviews:
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Reviewed by Emmanuel G. on 05/30/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
I had a 5 star experience with the Manager of Globe at the car return, I lost my phone in the car when collecting all my other items and Fati went above and beyond to assist me in finding the phone. It’s these little things that will have customers such as myself coming back to Globe for future rentals.
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Reviewed by Am Gibson on 05/06/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
Globe truck rental is a fantastic company the trucks are always brand new and extremely clean, the customer service is fantastic and unparalleled I had the pleasure of conducting both of my last 2 rentals with Ahmadou Balde he is fantastic he knows his job extremely well he is courteous, professional and very personable and kind it was a really pleasure even when I was stressed over parking he was able to keep me calm and even went to the trouble of finding me a place to park in busy downtown Montreal, for me it’s a no brainer rent from globe there prices are the best and there vehicles are always clean and brand new I’m talking 59 km on a box truck that’s unheard of at the competition, thanks Globe and most of all thank you Ahmadou if I could give 6 stars I really would !
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Reviewed by Groupe Certifind on 04/29/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
WOW, Marko is the best, had the pleasure to speak with him last week for some inquiries as our team members from Dallas will be coming down this Month and needing a rental, This is the first time speaking with a rental service and not feeling just like a number. He was so helpful and accommodating to our needs! highly recommend Marko and globe car rental.
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Reviewed by Spin D. on 04/22/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
Had to take my van to the garage.
Was recommended by the garage.
And the service was excellent.
Garage deo Auto drove me to the rental place and the rental place came and picked up the car at the garage. 😃
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Reviewed by Anantharaman A. on 04/05/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
The best think I loved about globe was that one Mr. Ameer from the Mount Royal (Namur) branch in Montreal was so courteous and pleasant that he went above and beyond to return my wallet I missed in one of the cars I rented from Globe. Employees like him makes the organization proud. He for sure deserves a raise.
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Reviewed by John B. on 03/02/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
Had a reservation for Jean Talon's branch, receive a call they ran out. Ahmadou from this branch, find us a car et brought it to the other. This is what I call Service but they really have to improve their online booking system :-). Hope it's not a usual thing for them...
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Reviewed by Alejandro V. on 02/27/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
Exceptional place and an outstanding customer service from Alain, he helped me through the whole process of renting and was able to accommodate all my needs. Highly recommend 10/10
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Reviewed by Fady S. on 02/21/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
Very good service was in need for a car in a short time notice. went down there and one of the employees (Amir) was able to assist me and do his above and beyond in a timely manner to make sure that I have a good car that I can drive down to my work meeting. Even his manager Kyrolos over heard my conversation with Amir regarding my situation and came to assit the transaction for him to make sure I am satisfied and happy with the car I am receiving . Very professional service, and good service completely satisfied with GLOBE will come back again. Also to mention the car was clean and completely sanitized.Thank you amir and Kyrolos for taking care of me
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Reviewed by Marie I. on 01/08/2021
Would you recommend Globe?
Value for Money
Vehicle Selection & Cleanliness
Speed of Service
Staff Knowledge & Courteousness
Used the service in December. What I loved the most about these guys is that from the time I walked in to get the rental till I dropped it off they were all helpful, polite and ready to assist. From the front desk staff to other employees in the offices. There was an issue with my registration.When I came to pick up my rental van the guy at the reception was friendly and eager to help, and when he reached out to one his colleagues they came out right away and assisted him with my issue. I was the only customer in the front, so there was no rush or line up yet they all showed up with a sense of urgency.Then when I dropped off my car, I had another issue with my insurance and although at the time I came in the receptionist wasn't there, I was assisted right away by another member who came out of his meeting room with another customer. I later found out he is the assistant manager. I truly appreciate how friendly they are, that their service is to the point and they helped me right away.It's the reason I am certain I will be renting cars in the future from them and not the 'big names'.